Roome Telecommunications Inc. (RTI) is committed to protecting the privacy of its website users and customers.
Your Privacy
RTI knows customers care about how their personally identifiable information ("Personal Information") is used and shared, and RTI takes customers' privacy seriously. By using the Service or accessing RTI's website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that RTI will collect, use, store and share your Personal Information in the following ways.
Your Oregon Privacy Rights
Oregon customers have the right to request that RTI not disclose personal information to third-party companies for their marketing purposes. Please send your written request via email or postal mail to:
- Email: rtisupport@rtinet.com — Subject line: "Re: Your Oregon Privacy Rights"
- Mail: Roome Telecommunications Inc., 526 N. 19th Street, Suite A, Philomath, OR 97370 — Attn: Your Oregon Privacy Rights
Include your full name, street address, city, state, and zip code. RTI will not accept requests via telephone or facsimile.
What Information Do We Collect?
Personal Information
RTI collects and stores various types of information about customers via the RTI website, Help Desk, call centers, postal mail, and account portals. This may include your name, address, email address, telephone number, and billing information.
Non-Personal Information & Cookies
When you visit RTI's website, RTI will collect various types of non-personal information, such as your IP address, browser type, unique device identifier, cookie information, and the pages you visit. Cookies and web beacons allow RTI to recognize your browser and understand how pages are visited. You can change your browser preferences to refuse cookies, though some features of the site may not function as a result.
How Do We Use Your Information?
RTI uses your Personal Information to provide and improve the Service, communicate with you about your account, send service updates and promotional offers (with opt-out options), and comply with legal requirements. RTI does not sell your Personal Information to third parties for their marketing purposes.
Will RTI Share Your Personal Information?
Your Personal Information will only be disclosed to third parties as described in this Privacy Policy or with your consent. RTI may share information with service providers who assist in operating the website and delivering services, as required by law, or in connection with a business transfer.
Data Security
RTI takes reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. For RTI's IT Support Services, code that allows RTI to access your computer to help resolve technical problems is limited only to that specific session and requires your affirmative consent.
Accessing and Updating Your Information
You may access and update your Personal Information — including your name, email, telephone number, and billing address — by contacting RTI at rtisupport@rtinet.com or by calling (541) 369-2211.
Changes to This Policy
RTI may update this Privacy Policy from time to time. We will notify customers of material changes by posting the new policy on our website. Your continued use of the Service after such changes constitutes your acceptance of the new policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at rtisupport@rtinet.com or by calling (541) 369-2211.
Roome Telecommunications Inc. · 526 N. 19th Street, Suite A · Philomath, OR 97370